For a full refund, cancel at least 48 hours before the experience is scheduled to start or within 24 hours of purchase.
Rescheduling
You can reschedule the date or time of your experience within 24 hours of booking, and up to 48 hours before the experience is scheduled to start.
If you reschedule an experience, the cancellation policy is based on the original purchase time and original start date of the experience.