Frequently Asked Questions

Team Building FAQ

What time can we have an event?

Anytime! Rockoly will work around your schedule.

 

What is the best number of people in a workshop? What's the maximum you can host?

Though we are able to host up to 300 guests in one session, we do not recommend more than 30 guests per event to make the experience as engaging and interactive as possible. While big events can still be really fun and entertaining, it might be worth offering multiple events (possibly even with different menus) and having them run in parallel. We can help you find the best solution for your team event!

Can Rockoly pair wine or signature drinks with our menu?

We do offer wine pairings and signature cocktails that you can add to your selected menu. Ask for a perfect pairing recommendation!

How are the sessions staffed?

A Rockoly team member will start the Zoom call, welcome the guests, and hand it over to the Rockoly Chef hosting your event.

What is the level of difficulty for each meal?

Rockoly workshops are fun for those of all cooking skill levels; however, we do recommend that you talk to your Rockoly team member about the difficulty of the menu you selected. We want to make sure our “Takeout Tycoons” are able to keep up with the rest of the group! Our chefs are highly professional and engaging and will make sure everyone enjoys a great meal at the end of the session.

Who are the chefs hosting these events?

Rockoly Chefs are professional, fun, and engaging with different backgrounds in the culinary industry and extensive teaching experience. We will match you to a perfect chef based on your selected menu, your team’s personality and cooking skills.

What's your process for delivering ingredients?

Delivering locally and fresh is our highest priority! We use a variety of local stores to make sure all participants receive everything they need before the workshop.

What countries can you deliver to outside of the US?

We successfully delivered food in Australia, UK, Canada, Sweden, Ireland, Germany, South Africa, Mexico, India, Philippines and more. Please check with us and we will let you know if we can deliver to all your international team members.

What form of payments do you accept?

We accept credit card payments, ACH bank transfers, and checks.

Can we use a different platform other than Zoom for the workshop?

Yes. Our chefs have used Google Meet, Microsoft Teams, WebEx and other conference technologies before.

What do I need to prepare for my cooking experience?

  1. Download the Zoom-App to your mobile or tablet here.
  2. To achieve good video quality, please make sure your internet connection is stable and you have adequate lighting in your kitchen.
  3.  We find that using wireless headphones is helpful as kitchens tend to be loud places.
  4. A laptop in front of your cutting board works well as it allows you to adjust the angle from showing your face to the action. You can also log in another device such as your phone to be able to take your chef with you into pots, skillets and the oven.
  5. Have the recipe we sent to your team up on your laptop during the workshop. This makes sure you are able to follow along in case you miss an instruction!
  6. Make sure you have certain staples on hand (ie salt, pepper, lemon, butter, oil, pots, pans, skillets) and check the ingredients and equipment list provided by your chef.
  7.  Get ready to have fun and learn something new. Bon Appetit!