Terms And Conditions

1. OUR PLATFORM AND SERVICES

Rockoly provides a platform that connects users with independent professionals for virtual and in-person experiences, including but not limited to cooking workshops, team-building events, and related activities (“Services”).

Rockoly may also facilitate the delivery of food, beverages, and materials required for such experiences through third-party providers.

• Rockoly is a platform and facilitator only
• Rockoly does not provide the underlying professional services
• All service providers are independent contractors

2. NO EMPLOYMENT OR AGENCY

Rockoly does not employ chefs, hosts, or service providers.

Rockoly is not responsible for their actions, omissions, or service quality.

• Independent contractors
• Not employees, agents, or representatives of Rockoly

3. FOOD, DELIVERY, AND SAFETY DISCLAIMER

Rockoly may coordinate delivery of food, beverages, and materials via third-party vendors.

To fulfill services, Rockoly may share your contact and delivery information with third parties.

• Does not prepare food
• Does not control delivery providers
• Does not guarantee compliance with food safety laws
• You are responsible for reviewing ingredients and allergens
• Any claims (including allergic reactions or delivery issues) must be directed to the third-party provider

4. ALCOHOL POLICY

Rockoly does not sell, purchase, or directly ship alcohol.

In certain cases, Rockoly may coordinate the delivery of alcoholic beverages through licensed third-party retailers or suppliers, where legally permitted in the recipient’s jurisdiction. Any such transactions are conducted solely between the customer and the third-party provider.

By participating in events involving alcohol, you acknowledge and agree that:

Rockoly does not control and is not responsible for:

All alcohol-related purchases, deliveries, and issues must be addressed directly with the licensed third-party retailer or supplier.

• You are of legal drinking age in your jurisdiction
• You are responsible for complying with all applicable laws regarding the purchase, possession, and consumption of alcohol
• You will provide valid identification as required by the licensed retailer or delivery provider
• The sale, fulfillment, or delivery of alcohol
• Compliance with alcohol laws by any third-party retailer or supplier
• Any damages, injuries, or claims arising from alcohol purchase, delivery, or consumption

5. USER ELIGIBILITY

You may not use the Services if:

• You are under 18
• You lack legal capacity
• You have been suspended or banned

6. ACCOUNTS AND SECURITY

Rockoly may suspend or terminate accounts for:

• Maintaining the confidentiality of your account credentials
• All activity under your account
• Fraud
• Violations of these Terms
• Security risks

7. PAYMENTS AND FEES

Pricing may vary based on:

Rockoly reserves the right to:

Unless required by law, payments are non-refundable except in cases of material service failure.

• Event type
• Group size
• Location
• Modify pricing at any time
• Charge service fees

8. CANCELLATIONS

You may still be responsible for costs already incurred.

• Logging into your account
• Emailing info@rockoly.com
• Contacting the service provider directly
• Due to your breach → no refund
• For other reasons → refund of unused portion

9. USER CONDUCT

Rockoly may monitor activity and take action as needed.

• Use the platform for unlawful purposes
• Harass or harm others
• Upload malicious code or spam
• Attempt unauthorized access
• Use bots or scraping tools

10. INTELLECTUAL PROPERTY

All content, branding, and software are owned by Rockoly or its licensors.

• Copy, modify, or distribute content
• Reverse engineer the platform
• Use Rockoly branding without permission

11. USER CONTENT AND LICENSE

By submitting content (reviews, photos, etc.), you grant Rockoly a:

to use, reproduce, and distribute that content.

• Worldwide
• Royalty-free
• Irrevocable license

12. MARKETING AND LIKENESS

By participating in events, you consent to the use of:

for promotional purposes without compensation.

• Your name
• Image
• Voice

13. THIRD-PARTY LINKS

Rockoly may link to third-party websites.

We are not responsible for:

Use them at your own risk.

• Their content
• Their services
• Their policies

14. DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available.”

Rockoly disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Accuracy or reliability
• Service availability
• Error-free operation
• Security

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rockoly is not liable for:

Total liability is limited to the amount paid by you in the past 12 months.

• Indirect or consequential damages
• Loss of profits, data, or business
• Food-related claims
• Delivery issues
• Actions of third parties

16. INDEMNIFICATION

You agree to indemnify and hold harmless Rockoly from any claims arising from:

• Your use of the Services
• Your violation of these Terms
• Your interactions with third parties

17. FORCE MAJEURE

Rockoly is not liable for delays or failures caused by events beyond its control, including:

• Natural disasters
• Government actions
• Labor disputes
• Internet outages

18. DISPUTE RESOLUTION AND ARBITRATION

All disputes will be resolved through binding arbitration, except where prohibited.

Before filing, you must send notice to:

Schwarz Events, INC DBA Rockoly 4 Majestic Way Salem, MA 01970 info@rockoly.com

If unresolved after 30 days, arbitration may proceed.

• No class actions
• Governed by the Federal Arbitration Act
• Conducted through JAMS

19. GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Massachusetts.

20. CHANGES TO TERMS

Rockoly may update these Terms at any time.

Continued use = acceptance of changes.

21. CONTACT INFORMATION

Schwarz Events, INC DBA Rockoly 4 Majestic Way Salem, MA 01970 info@rockoly.com